There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering, via Contact@bavaryia.com, we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us if you wish upon receiving it.

Orders that require shipping within the U.S. will be delivered within 7 to 12 days, depending on your preferred shipping method. Shipping to countries outside of the U.S. may take up to 14 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

We ship to most regions worldwide.

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order Here: https://bavaryia.com/apps/17TRACK

You can absolutely return your item to us, within 30 days of receiving it, as long as it’s undamaged, unused, and contained in its original packaging with all tags and labels attached. Unfortunately, we do offer exchanges. 

Please contact our customer service team via help@yourstorename.com. Providing the return is within the 14-day cancellation period and meets our return criteria, we will issue you with a return note by email. You need to print this off and attach it to the packaging of the product when returning it to us. You will need to arrange and pay for suitable packaging when returning an item.

This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within three days after receiving the item into our warehouse, but it can take several days for your bank or credit card provider to process the refund into your account, or onto your card.

Cancer diseases. In cases of skin sensitivity, it is preferable to consult a doctor

please, don't press it on the skin hardly. just gently

This device helps the lotions, serums, etc absorb well, so it is nice to use it with them.

different person, different skin and body.so it's hard to say how long time. someone can see the result only half of a month, someone a month, someone several months. Besides, it also depends on the skin care products u used.

But you will definitely get satisfactory results with continuous use, and you will feel satisfied with every use.

All of these skin care products are ok, such as creams, body lotions, serums, Vitamin E, Face Mask, and so on. The machine helps your skin to absorb these skin care products. so you just need to choose the right skin care products which Friendly to your skin, and then use them with our device.

Yes. Look up LED Red Light Therapy.

Heating temperature: 45℃.

Vibration frequency: 7000/min.

Output voltage: 3.7V

Battery capacity: 500mAh

Power: 2.5W

Input voltage: 5V=1A

Size: 89x47x120mm

Auto turn off: about 5 min

Charging time: about 2h

Yes, we do. These are issued electronically by email and each contains a unique reference number. Our gift vouchers are ideal if you’re not sure what to get that special person in your life.